This page; It has been prepared to explain the purposes for which the personal data of people who visit the drservetcalikoglu.com website, send an appointment or contact form and communicate with Çalıkoğlu Clinic via digital channels are processed, the use of cookies, explicit consent processes and data subject application methods.
Cookie Policy
Contact and Appointment Form
Explicit Consent for Health Data
Data Owner Application Form
Visual/Media Sharing
Privacy and Security
KVKK Clarification Text
Op. as data controller within the scope of Personal Data Protection Law No. 6698. Dr. Your personal data may be processed by Servet Çalıkoğlu / Çalıkoğlu Clinic within the framework below.
Op. Dr. Servet Çalıkoğlu / Çalıkoğlu Clinic
Fulya, Hakkı Yeten Cd. No:23/31, 34365 Şişli/İstanbul
+90 (212) 296 72 82
+90 (532) 255 25 55
bilgi@drservetcalikoglu.com
Personal data that can be processed
- Identity and contact information such as name, surname, telephone number, e-mail address.
- Appointment request, preferred date, communication preference and information shared in the message field.
- IP address, transaction time, browser and technical usage records for the secure operation of the website.
- Health-related information shared by the person voluntarily via form, e-mail, phone or WhatsApp.
Processing purposes
Your data; It may be processed in order to receive your appointment request, to contact you, to carry out the service and communication processes of the clinic, to ensure the security of the website, to fulfill legal obligations and to respond to your claims when necessary.
Legal reasons
Your personal data; It may be processed based on legal grounds of legitimate interest, provided that it is clearly provided for in the law, is directly related to the conclusion or execution of a contract, the data controller fulfills its legal obligation, the establishment/use/protection of a right and does not harm your fundamental rights and freedoms. Special categories of personal data, such as health data, are evaluated with your explicit consent or within the scope of exceptions stipulated in the legislation, when necessary.
Transfer
Your personal data; In cases of necessity, it may be shared on a limited basis with authorized public institutions, legal consultants, technical infrastructure providers, e-mail/hosting service providers and service providers necessary for the execution of appointment-communication processes.
Cookie Policy and Cookie Approval Banner
Our website may use cookies to ensure basic site functions, ensure security and improve user experience. In the cookie reminder area provided on the home page, users can accept the use of cookies or review the KVKK details.
| Cookie type | Purpose | Storage approach |
|---|---|---|
| Mandatory cookies | Site security, session and basic technical functions. | For the duration of the session or as technical requirement. |
| Preference cookies | Remembering user preferences, such as not re-displaying the cookie notification. | Until the browser preference is deleted or for a reasonable period of time. |
| Analytical cookies | Aggregate understanding of site performance and visitor behavior. | Limited time depending on the settings of the analytical tool used. |
You can delete, block or change your cookie permissions through your browser settings. Disabling cookies may cause some site functions to work differently than expected.
Contact and Appointment Form Information Text and Confirmation Box
Form on the Make an Appointment page; It receives name and surname, telephone, country area code, e-mail, preferred appointment date, contact preference and message information. This information is used to respond to your appointment request and carry out the communication process.
The “I have read and accept the KVKK Privacy Agreement” checkbox on the form indicates that the information texts on this page can be viewed by the user and that the personal data processing conditions are presented to him/her within the scope of the appointment/communication process.
The appointment form does not provide medical diagnosis or treatment. The information submitted through the form is evaluated for the purpose of first contact and appointment organization; Personalized medical evaluation is made through a physician consultation.
Open Consent Checkbox for Health Data
Health data is within the scope of special personal data. If you share information about your health condition, complaint, past treatments or medical expectations in the message fields on the website, this information will be evaluated only for the purpose of carrying out the appointment and preliminary communication process.
When health data must be processed in detail, transferred to patient record systems, used in examination and treatment processes, or stored in accordance with the legislation, explicit consent and/or relevant health legislation provisions are also taken into account.
Users may choose not to enter non-essential health information into the web form. In case of emergency, you should contact healthcare institutions or emergency hotlines directly instead of using the web form.
Data Owner Application Form (PDF Content)
You can apply to Çalıkoğlu Clinic to exercise your rights under KVKK. In your application, you must provide information sufficient to verify your identity, the subject of your request, and the communication channel you would like to receive a response from.
Recommended information to be included in the application
- Name and surname
- T.R. ID number or authentication information
- Telephone and email address
- Address or secure return channel
- Subject and description of the request
- Application date and signature
You can send your applications to bilgi@drservetcalikoglu.com with the subject heading “KVKK Application” or deliver them in writing to the physical address of the clinic. Requests are evaluated as soon as possible depending on their nature and within the periods stipulated in the legislation.
Data owner rights
You can learn whether your personal data is being processed, request information if processed, learn the purpose of processing and whether it is used in accordance with its purpose, request correction of incomplete or incorrectly processed data, request deletion or destruction if legislative conditions are met, learn about third parties to whom it has been transferred, and use your other rights listed in the law.
Visual/Media Sharing Explicit Consent Text
Patient photographs, video recordings, audio recordings, before-after images or similar media contents cannot be published on the website, social media accounts, advertising works or educational/promotional materials without explicit consent.
In case of visual or media sharing, the purpose of the sharing, the medium in which it will be used, its scope, duration and, when necessary, the anonymization method are also explained to the relevant person. These contents are not used for promotional purposes unless the person gives explicit consent.
The given explicit consent can be withdrawn to the extent permitted by the legislation. Withdrawal of consent does not affect transactions lawfully performed before the date of withdrawal.
Privacy and Security Policy
Çalıkoğlu Clinic takes care to take the necessary administrative and technical measures for the processing of personal data in a lawful, proportionate and purposeful manner. SSL/TLS connection, secure hosting infrastructure, access control and security applications to reduce unauthorized access may be used on the website.
The information shared through the website is protected so that it can only be accessed by authorized persons and to the extent required by the job. When working with third-party service providers, reasonable measures regarding data security are observed.
The texts on this page have been prepared for informational purposes. Contents may be updated as legislation, clinical processes or technical infrastructure used change.